Where is the Clinic and how do I arrive at the medical facilities?

Euromedica General Clinic of Dodecanese is located 5km from the center of Rhodes Town, in the Koskinou area. The address is 5km Rhodes-Lindos Avenue, Koskinou, Rhodes, P.C. 85100, Dodecanese, Greece.

Nearby locations Journey time by vehicle
Rhodes Town 10’
Port of Rhodes 10’
Airport 20’

The Clinic is served by a local bus line: LINE 3 – Rhodes Town/Koskinou every 1 hour

Central Bus Station Tel: 22410 26300

Also, there is a taxi station next to the clinic (crossroads Rhodes-Lindos Ave/Koskinou)

Taxi Station Tel: 22410 69600 & 66555

What are the facilities available in the hospital?
  • ΑΤΜ Ethniki National Bank
  • Μini Market
  • Cafeteria
  • Baby clothing & gifts
  • Public telephone cubicles
  • Private parking (150 spaces)
  • Foreign Television Programs in rooms
  • Free Wi-Fi
Where do I go when I arrive at the Clinic?

1) Patient Reception & Service Department (Ground Floor-Main Entrance)
Opening Hours: 07:00 – 23:00


2) Emergency Department (Lower Ground Floor)
Opening Hours: 24hours / 7 days

What is the admission procedure?

Scheduled admissions, diagnosis, pre-medical and checkup appointments are handled at the Patient Admission/Discharge Office on the ground floor from Monday to Friday (07:00 - 15:00). Saturday and Sunday will be handled by the Patient Admission/Discharge Office in the Emergency Department (lower ground floor).
Emergency admissions and emergencies will be handled by the 24-hour / 7-day Emergency Patient Admission/Discharge Office (lower ground floor).

Necessary documents upon arrival at the clinic:

  • Valid Identity
  • Insurance number
  • Medical Booklet (if applicable)
  • Medical note (if provided by your doctor).

At the Admission/Discharge Office you will be asked about the room category you wish.
Upon admission to the Clinic for scheduled surgery or delivery, the amount of the agreed package is pre-paid. Your account will be cleared for any extras that may have arisen.
In the event of other cases (e.g. Pathological), a prepayment is made and your account is cleared on the discharge day.
Following your admission, you receive your personal medical envelope and then go to the appropriate nursing section. The supervisor of the nursing department will take care of your entry to your room.

What if I have questions about insurance coverage or individual bill?

For any information regarding the Public Treasury or your Private Security, please contact the following:

  • International Insurances Office (22410 45280/45045).  Days of Operation: 7days/week.  Opening hours: 08:00 - 23:00
  • Greek Public Insurance Office (22410 45029). Days of Operation:  Monday - Friday. Opening hours: 09:00 - 16:00
  • Greek Private Insurances (22410 45294). Days of Operation:  Monday - Friday. Opening hours: 09:00 - 16:00
Where can I get a copy of my medical file?

A copy of your Medical Records can only be obtained upon your request at the Admission/Discharge Office on the day of discharge. You will receive the envelope within approximately 10 days.

Can a family member stay overnight with me in the ward?

Yes. Escort stay is allowed upon consultation with the Head of the department.

What if I have a complain to make?

There is a complaint form at the Admission/Discharge Office. You should complete this form and place it to the complaint box.

Do you have telephone facilities for the patients?

Yes. There are public phone cubicles inside the clinic, and moreover you can ask for a personal code, to have a private phone line in your room (charges are included in your bill on the discharge day).

Do you have an ambulance service?

Yes. Our hospital provides its ambulance services using 2 ambulances which are fully and perfectly equipped and supported by highly trained staff. Both ambulances are available 24/7, 365 days a year.

Ambulance phone numbers:
(+30) 22410 45272 / 45055 /45000

What is the procedure for discharge?

Patient discharge is an exclusive decision by the Doctor. The Head Officer will inform you when to go to the Admission/Discharge Office to handle your pending financial pending status.
The insurance booklet is received after the release of your discharge by the Public Funds Department, which operates from Monday to Friday, 09:00 - 16:00.

What is the mode of payment?

In order to settle your medical balance, cash, cheques, credit cards (e.g. VISA - MASTERCARD - MAESTRO – AMERICAN EXPRESS) and the possibility of depositing into a clinic bank account are accepted.

Collaborating Banks: NATIONAL BANK, ALPHA BANK & PIRAEUS BANK
(the IBAN account numbers can be requested & received from the Movement Office)

What are the Clinic visiting hours?

DEPARTMENT

MORNING

ΑFTERNOON

REMARKS

Surgical - Pathological

11:00 – 13:00

18:00 – 20:00

 

Obstetrics and Gynecology

10:00 – 11:30

19:00 – 20:30

Entrance permitted by children under 12 years of age

Intensive Care Unit

12:30 – 13:00

18:30 – 19:00

Duration 5 minutes

I don’t live in Greece. Who do I contact to arrange my treatment at the clinic?

You should contact the International Department at 22410 45280 / 45045. All the staff in the department will be happy to assist you.